Friends & Family

Friends and Family Program

We are excited to welcome you to Thunder Bay and to share the beauty of our winter wonderland!  Here is some information to help ensure you have a fantastic Games experience. We look forward to meeting you soon!


Please ensure you have arranged or booked your ground transportation prior to landing in Thunder Bay.  There will be NO TRANSPORTATION provided for Friends & Family to any events including the Opening Ceremony and Friends and Family Dinner.

Airport Car RentalsThunder Bay Airport Car Rentals

Off-site Car Rentals:

Cabs and other transportation options:

Diamond Lacey’s Taxi    807-622-6001

Roach’s Taxi        807-345-7721

Driver’s Seat        807-633-3522

Uride – is a service in Thunder Bay similar to Uber.  Download the app for iPhone or android phones.

Public transit Thunder Bay Transit  Adult Fare is $2.75. Exact fare can be paid in cash when boarding.

Please note there is no public transit to the following sports venues: Alpine Skiing – Loch Lomond, Cross Country Skiing – Kamview Nordic , Figure Skating – Thunder Bay Tournament Centre, and Snowshoeing – Chapples Golf Course.


  • Includes your ticket to the Opening Ceremony
  • Includes your ticket to the Friends & Family dinner (if you registered)

Welcome kit pickup locations and times:

  Pickup Location and Times

Airport Arrival

February 23rd and 24th (all day)
February 25 (to 5:00pm)
Pick up your welcome kit at the Friends & Family Registration area at the bottom of the escalators in the Thunder Bay Airport

Airport Arrival

February 25 after 5pm

Pick up tickets to the Opening Ceremony from the Friends & Family table inside the front door of Fort William Gardens, 901 Miles Street, East.  Note – Pick up the rest of your welcome kit from the Holiday Inn Express, 1041 Carrick Street between 9am-1pm Wednesday, February 26
Other Friends & Family Holiday Inn Express, 1041 Carrick Street :
Monday, February 24   9:00 am to 1:00 pm and 4:00 pm to 8:00 pm
Tuesday, February 25   9:00 am to 4:00 pm
Wednesday February 26 9:00 am to 1:00 pm



Tuesday, February 25, 5:45pm (Doors Open)

Fort William Gardens, 901 Miles Street East

Parking is very limited and you are encouraged to arrive early.

You must have a ticket to be admitted to the Opening Ceremony.  Your welcome kit contains your ticket with your seat number.

Concession stands will be open and Games merchandise will be for sale at the Fort William Gardens


  • Doors open at 5:45 pm
  • Opening Ceremony begins at 6:30 pm
  • Parade of athletes starts at 7:00 pm (seating of late arrivals will be held until all athletes are seated)


Wednesday, February 26  – Symposium at 5:30pm; evening events will start at 6:30 pm

DaVinci Centre, 340 Waterloo Street

You must have a ticket to be admitted to the Friends & Family dinner.  If you registered online, your dinner ticket will be in your welcome kit. 


Games merchandise will be available for purchase at the DaVinci during the dinner.


Please visit the link below for things to see and do in Thunder Bay and for great restaurant information.  Skip the Dishes is available in Thunder Bay. Visit Thunder Bay

Thunder Bay

SOC Thunder Bay


To register yourself as a Friends or Family member attending the 2020 Games, click on the link below to fill out the registration form.
Learn more

Family & Friends Dinner

The Games Organizing Committee will host a Family & Friends Dinner.
Learn more
Thunder Bay - Accommodations


Visit the Thunder Bay Tourism “Where to Stay” directory to find out the best places for you to sleep.
Learn more


Transit Services provides public transit within the City of Thunder Bay city limits.
Learn more

Friends and Family Sponsor